Welcome to the Big Lots Contact Page!
At Big Lots, we’re all about bringing you amazing deals on furniture, home goods, groceries, and so much more—all in one convenient place. If you have questions about our products, store hours, services, or just need a helping hand, we’re here for you!
How Can We Help You?
Need help finding your nearest Big Lots store? Have a question about an order, return, or promotion? Our customer support team is ready to assist you every step of the way.
General Inquiries
For general questions about our stores, product availability, weekly deals, or online shopping, feel free to email us at help@biglots.com. We aim to get back to you within 24-48 hours.
Store Hours & Locations
Looking for store hours or directions? Use our Store Locator for the most accurate and up-to-date information. Still have questions? Reach out to us at help@biglots.com.
Order Support
Experiencing an issue with an online order or in-store purchase? Our customer care team is here to help. Contact us via email at ordersupport@biglots.com or give us a call at 1-866-BIG-LOTS (1-866-244-5687).
Returns & Refunds
Need help with a return or refund? Visit our Returns Policy or contact our support team directly at returns@biglots.com.
Business & Media Inquiries
For business partnerships, press inquiries, or advertising opportunities, please email us at media@biglots.com.
We Value Your Feedback
Your opinion matters to us! If you have feedback, suggestions, or want to share your shopping experience, drop us a note at feedback@biglots.com. We’re always looking to improve!
Response Time
We typically respond to inquiries within 24-48 hours. Please allow a little extra time during weekends or holidays. Thanks for your patience!
Visit Us Today!
Discover amazing deals near you by visiting biglots.com. Whether you’re shopping for your home, office, or just love a great bargain—we’ve got you covered.
Thank you for choosing Big Lots. We appreciate your business!